AN12 Terms & Conditions — Full Details

AN12Welcome to the terms and conditions of AN12. This document applies to all use of the AN12 betting platform (https://an12.bet) and its services. By creating or using an account on our platform, you agree to be fully bound by these terms and conditions.

AN12 is a licensed and legitimate online betting operator serving users in Bangladesh and beyond. You must be at least 18 years of age and reside in a jurisdiction where online betting is legal in order to use our platform.

These terms and conditions are provided in English for the convenience of our Bangladeshi users. If anything is unclear, please don't hesitate to reach out to our support team.

To open an account with AN12, the following conditions must be met. Each user may only create one account. Creating multiple accounts or managing an account on behalf of someone else is strictly prohibited.

• You must be at least 18 years of age to register.
• Your account must be created using accurate, truthful, and verifiable information.
• Only one account is permitted per person.
• It is the user's responsibility to keep their account password confidential.
• Transferring or selling your account to a third party is strictly prohibited.
• KYC verification must be completed before any withdrawal can be processed.

For account verification, AN12 may request a copy of your national ID, passport, or driving licence. This is done purely for security purposes and to prevent financial fraud.

The following rules must be followed when placing bets on AN12. Once a bet is confirmed, it cannot be changed or cancelled — so please double-check all details before submitting.

• Once confirmed, a bet cannot be cancelled or changed.
• Any bet may be voided after the event has started.
• If a bet is cancelled due to a technical issue, the amount will be fully refunded.
• Odds in live betting change in real time — if there is a delay, your bet may be rejected.
• Any misconduct or system exploitation will result in immediate account termination.
• AN12 reserves the right to void any bet if match-fixing or corruption is suspected.

AN12 offers betting on more than 50 sports, including cricket, football, tennis, badminton, and basketball. Specific rules may apply to each sport and are detailed in the relevant section.

AN12 regularly offers a variety of bonuses and promotional deals. Each bonus comes with its own terms and conditions, which you should read carefully before claiming.

• The welcome bonus applies to your first deposit only.
• A specific wagering requirement must be met before any bonus can be withdrawn.
• Bonus funds cannot be withdrawn directly — they must first be used for betting before becoming withdrawable.
• Multiple bonus offers cannot be used simultaneously.
• Bonus validity is generally 7–30 days, as specified in the offer details.
• AN12 reserves the right to modify or cancel any bonus offer at any time.

AN12 payments are fully secure and fast. All financial transactions are processed through SSL-encrypted channels. Deposits are typically instant, and withdrawals are processed within 24 hours.

• A minimum deposit amount applies — see the payments page for full details.
• Withdrawals can only be made to the payment method registered to your account.
• Withdrawals may be delayed if KYC verification has not been completed.
• All bonus wagering requirements must be met before any withdrawal can be made.
• AN12 reserves the right to carry out additional verification on any suspicious transactions.
• Using a third-party bank account or payment method is strictly prohibited.

AN12 reserves the right to suspend or cancel any transaction suspected of involvement in money laundering, fraud, or other illegal activity.

AN12 is firmly committed to responsible betting. We want every user to treat betting as a form of entertainment — not as a source of income.

• Users can set daily, weekly, or monthly deposit limits for themselves.
• You can use the self-exclusion feature to suspend your account for a set period of time.
• If you notice signs of betting addiction, please reach out to our support team.
• Allowing minors (under 18) to access or use your account is strictly prohibited.
• AN12 may temporarily suspend an account if compulsive or addictive behaviour is suspected.

To learn more about responsible betting, visit our Responsible Gaming page.

AN12 takes the security of your personal data extremely seriously. We never sell your information to third parties — it is used solely for the purpose of providing our services.

• All personal data is protected with SSL encryption.
• Your information may only be shared with authorities when required by law.
• You can unsubscribe from marketing communications at any time.
• If you request account deletion, your data will be removed once the legally required retention period has expired.

AN12 reserves the right to temporarily suspend or permanently close any account under the following circumstances.

• Violation of the terms and conditions.
• Attempting fraud, using bots, or seeking any unfair advantage.
• Creating an account using a false identity.
• Involvement in money laundering or suspicious financial activity.
• Operating multiple accounts.

You may request to close your account at any time. Any valid funds remaining in your account will be refunded in full.

In the event of a dispute between AN12 and a user, we will first attempt to resolve it through our customer service team, which is available 24/7.

• Submit any complaints via email or live chat.
• You will receive an initial response within 48 hours of submitting your complaint.
• Complex cases may take up to 7 business days to resolve.
• If you are not satisfied with the resolution, you may apply for independent mediation.

AN12 reserves the right to update these terms and conditions as needed. Users will be notified of any significant changes via email or through the platform in advance.

Continued use of the platform after any updates will be considered acceptance of the revised terms. We recommend checking this page regularly. The date of the latest update will always be shown at the top of the page.